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Kylee – Ophthalmic Technician

Kylee began working for Premier Eyecare, after graduating from Kellogg Community College with a degree in Liberal Arts, and now has stepped into the fascinating world of optometry. Kylee's role is an Ophthalmic Technician to Dr. Schefferly.

Other interests include spending time with her husband, family and friends, and traveling.

Katie – Optician

Katie has almost 20 years of experience as an optician. In her free time, she enjoys spending time with her family and friends.

Courtney – Optician

Courtney is an ABO Certified Optician. She has almost 20 years of experience and really enjoys helping patients with their glasses. In her free time, she enjoys spending time with her husband and two children, traveling and watching the Green Bay Packers.

Denise – Certified Ophthalmic Technician

Denise graduated in 1985 from Jackson Community College with an associate’s degree in medical assisting. Denise has over 27 years experience in the eye care industry. She is a board certified ophthalmic technician and has been Dr. Serino’s technician since 2001. Other interests include spending time with her family, reading, walking/running, and watching the Detroit Tigers baseball team.

Office Manager


Linda is experienced in customer service and bookkeeping. She is married with two sons and enjoys the outdoors and reading.

“I enjoy working in an industry that helps to better the quality of life for individuals in our community."

Patient Coordinator


Nichole is a Patient Coordinator in our office and enjoys helping our patient’s navigate the world of Optometry. She comes from a strong background in hospitality and customer service. Her outside interests include reading, food and spending time with family.


Jackie is a Patient Coordinator in our office. She attended Jackson Community College and has several years of medical receptionist and banking experience. Jackie loves spending time with family and friends, DIY projects and also supports the End Alzheimers Walk every year.

Billing Department


Sarah is a graduate of Baker College of Cadillac. She has worked in the healthcare industry working with billing and insurance verification for 10 years. She enjoys crafts, traveling and spending time with family.


Tongi moved to Michigan from Mississippi for her husband’s job in December of 2017. Tongi graduated from Northwest Community College with a degree in Marketing and Management. She is the mother of 3 children and the grandmother of 2. She enjoys reading, traveling and of spending time with her grandchildren. Tongi is excited to get to know all of our patients and to service their optical needs.


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Premier Eyecare of Jackson

We're a locally-owned, conveniently located optometric practice that proudly serves the community of Jackson county & surrounding areas...

Our eye doctors James P. Serino, O.D. & Heidi L. Schefferly, O.D. take great pride in offering every patient the absolute best in vision care—whether through fitting them with eyeglasses or contact lenses, diagnosing cataracts, glaucoma, and other eye diseases, or recommending LASIK and other eye surgery procedures. Our expert eye doctors and experienced staff will take the time to answer all of your questions, explain treatment options, and provide the highest quality eye health treatments available.

Built on the foundation of patient convenience and satisfaction, Premier Eyecare of Jackson serves all of your family’s eye care needs under one roof. Come visit our modern facility and friendly doctors and staff!

Meet Our Eye Doctors